FAQs: Parent and Child Accounts
Question: When a Child account is deleted and Bills recalculated, do the Child items still show on the Bill?
As soon as a Child is disassociated from the Parent, the Child no longer contributes to the Bill.
However, Parent-Child relationships do not carry start and end date information. The disassociation of the Child from the Parent will apply to all Bills. Therefore, you need to recalculate all the Bills for the Parent before the Child usage or line items are removed.
Question: A Child is removed from one Parent and added to a new Parent. When Bills are recalculated, does the Child show for both Parents?
No, it will only show up for the new Parent. However, you will need to recalculate all the Bills for the previous Parent to have the Child usage or line items removed.
Question: A Child is removed from the Parent and now exists without a Parent. What happens to previously calculated Bills for the Parent?
Since the Child is disassociated from the Parent, all future Bills no longer have any contributions from the former Child. However, all previous Bills must be recalculated before the Child's usage or line items are removed.
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