Creating Counter Adjustments for Accounts
If you've attached a Product Plan to an end-customer Account and the Plan is priced using a Counter for unit-based recurring subscription charges, you can then use the Counter Adjustments tab on the Account page to create adjustments for the number of Counter units the Account subscribes to. The Counter Adjustments on an Account for a given billing period will then determine the recurring charges calculated for that period's Bill.
For full details on how to work in the Counter Adjustments tab to create and manage Counter Adjustments for your end-customer Accounts, please see the Understanding and Creating Counter Adjustments for Accounts topic in the Recurring Charges section.
Important! Before you attempt to price your Product Plans for unit-based pricing, attach those Plans to Accounts, and then create Counter Adjustments for Accounts, we strongly recommend that you review all of the topics in the Recurring Charges section, which explains how to work with Counters for pricing Plans and manage Counter Adjustments on Accounts for recurring charges billing.
Additional Support
Login to the Support portal for additional help and to send questions to our Support team.